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FAQ
Wolf & Badger is a unique lifestyle boutique showcasing and retailing the finest in independent fashion and design. From our boutique in Notting Hill we promote over 70 independent brands. This website retails a curated selection of the best pieces and designers, available for delivery to your home or office the next working day.
Do you have an actual boutique?
Yes we do. It is located at 46 Ledbury Road, Notting Hill, London W11 2AB.
What makes Wolf & Badger different from other online boutiques?
Not only do we have an actual bricks and mortar shop for you to visit, but we also pride ourselves on only stocking cutting-edge independent brands. This means that you will always find the most interesting and unique items carefully chosen by our team, and be safe in the knowledge that they will arrive on your doorstep securely packaged.
What is so special about the brands and products available through Wolf & Badger?
All designers and brands that are featured online have been tried and tested in our Notting Hill boutique. We guarantee that they have all been through our rigorous selection and trialling process before being sold online so as to ensure they are independent, cutting-edge in design and of the highest manufacturing quality.
Why have I not heard of lots of the designers or brands you sell?
Wolf & Badger aims to scout out and nurture the very best independent design brands in the fields of fashion, product design and jewellery. Our ethos is to find the next big thing and give our customers the ability to buy into these brands at the early stages of their careers.
Do the brands you sell produce their collections in factories in less developed countries?
Most manufacturing of items sold through Wolf & Badger is done in the UK or Europe by the designer themselves or under their close eye. If not, we encourage our designers to only use local artisans from the country of origin and using traditional methods.
No.
We include lots of information about sizing in the product descriptions and style guides. We use UK sizes for menswear, womenswear and jewellery. If in doubt then please contact us on +44 (0)20 7229 4848.
How do I know if an item is in stock?
If an item is listed as out of stock then it is currently unavailable but will be ready to order as soon as we receive new stock. However, because we well lots of items that are unique or very limited production, once some pieces are gone they are gone forever!
What payment methods do you accept?
We accept Visa, Mastercard and American Express.
Is it safe to buy products online using a credit card?
Absolutely. We process all payments securely through HSBC merchant services.
What countries do you ship to?
We ship worldwide from Algeria to Yemen, and most countries in between.
How soon can I get my order and how much will it cost?
If you are in the UK then delivery is absolutely free and, if ordered before 3pm Monday to Friday, will be delivered the very next working day by 5pm. We deliver at very competitive rates to Europe and Worldwide; we always ship express via courier to ensure your order reaches you as soon as possible.
Do you offer same day delivery in London?
This is not currently an available delivery option during checkout. However, we can arrange this for you if you get in touch by phone or email. We can also arrange for you to pick-up your purchases from our Notting Hill boutique.
How will my product be packaged?
All products will arrive beautifully wrapped in Wolf & Badger packaging, exactly the same as if you were buying it from our boutique. Your Wolf & Badger product and bag will be securely placed into our shipping boxes or packs that are delivered to you by the courier.
Do I need to sign for my order?
Yes. For added security all deliveries require a signature. Please try and have the order delivered to an address where someone will be available to accept delivery during normal working hours, such as an office.
What if I have a question that hasn’t been answered above?
We are always happy to help you with any queries you may have. Please call the office on +44 (0)20 7229 4848 to speak to a member of staff. Alternatively please email us - support@wolfandbadger.com