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We recommend conditioning the surface before using for the first time. Rub a film of vegetable or corn oil over the entire cooking surface using kitchen paper towel. Rinse with hot water and dry thoroughly. The pan is now ready for use. Occasional re-conditioning after this will help to protect the surface and promote longer life.The solid brass handles can be polished up with a good brass polish product. As the brass is hand-finished and of high quality, the colour can change after initial washes. This is a sign of each pan’s unique qualities and should not be considered a quality fault. The brass knob on the lid can be unscrewed apart, as is the logo disc on the top of the knob, for easy polishing.
Our products have a lifetime guarantee against defects in material, construction and craftsmanship. Any after sale product defect queries will be examined by our manufacturers and any defects deemed compliant within our warranty will be repaired or replaced without charge. This does not include damages caused by accidents, or from misuse of the cookware.
COVID-19: We're open online and shipping as usual, though there may be minor delays in some cases.
FREE DELIVERY on orders over $200 in USA / C$250 in Canada / A$300 in Australia / 200€ in Europe
Items are shipped to you directly by our brands, using tracked, contactless delivery.
All customs fees, duties and taxes are included - see Delivery page for full details, conditions apply.
FREE RETURNS worldwide within 14 days of delivery - see Returns page for full details.
Price Match Guarantee
If you find an item cheaper elsewhere we will match the price, see FAQs or Contact Us for full details, conditions apply. Please note we're unable to offer a price match for products sold through independent retailers, or being shipped internationally.
Meet The Designer
Ondine is an award winning luxury cookware brand founded by Marie Guerlain. Crafted for beauty as well as durability, each piece of Ondine cookware was designed with an instinct for elegance and a flair for the subtleties of timeless design, all handcrafted and hand-assembled in Italy. More than just a cookware brand, Ondine champions a philosophy of enjoying food and enhancing the experience of cooking. This extends to a deep understanding and respect of nutrition and a commitment to innovation. Marie worked with top craftsmen for five years to create the range, with every detail carefully conceived as an expression of her philosophy: products that define function, durability and exceptional aesthetic quality. Every aspect from the milling of the pan body and hand-finished brass handles, to the intricately 2D relieved pan bases have been a labour of love by Marie, in achieving the ultimate perfection. Ondine’s signature is the use of the highest grade 316ti titanium stainless steel, the very best cookware material available. Unlike regular stainless steel, 316Ti has a unique quality that prevents leaching of potentially harmful chemicals into your cooking. It is also non-corrosive and resistant to pitting, which can result from salt residue. Less oil is required to cook, and the surface is easier to clean. This advance technology alloy is used widely in the biomedical sectors for its durability and high resistance to corruption from acids and salts and Ondine uses this advance technology so that its customers get the best results from their cooking experience.