Delivery

COVID-19

Wolf & Badger is open online and we're shipping worldwide as usual.

Please note there may be delays in some cases, though we are doing our utmost to minimise this.

Our shipping partner DHL is offering a no-contact delivery option where the courier prints the receivers name instead of a signature.

Both our London and New York stores are open as usual for both browsing and Click & Collect.

Duties & Taxes

We include the cost of all duties and taxes in your order, so you won't need to pay any additional fees if you are located in any of the following countries:

  • UK, USA, Australia, Canada, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

If you are ordering from outside the destinations listed above, the price you pay to Wolf & Badger will exclude all relevant duties and taxes. As the recipient of the order, you will need to pay any import duties and taxes directly to the carrier to release your order from customs. We are unable to advise on the exact amount, and recommend you contact your local customs office/tax authority before placing an order.

Collect In Store       

  • You can choose to collect your order from a Wolf & Badger store when you order online, just select this option during checkout. Please allow for delivery time from the brand to the store.
  • Collect from either Wolf & Badger, Coal Drops Yard, Kings Cross, London, UK
  • Or collect from Wolf & Badger, New York, NY, USA
  • You can try out what you ordered in store and return it immediately if it’s not what you expected.
  • It is possible to return all online orders to one of our stores.
  • We offer free returns within 14 days of collecting your order (order must be collected within 14 days)

Shipping Information

  • Receive products directly from the small business that designed, created or made your item and support independent brands
  • Shipping costs can vary between different brands depending on their location - see below for more details
  • You can order multiple products from one designer for a flat delivery cost
  • We offer FREE returns worldwide - 14 day policy
  • You will receive an estimated delivery window in your order confirmation email
  • Orders are dispatched directly from our designers - meaning you are receiving your product straight from the small creative business that designed or created your product. Thank you for supporting independent brands!
  • We're unable to ship to P.O. boxes or APO/FPO addresses


UK Customers

Shipping From Cost
Spend over £150
Any designer
FREE
Delivery inside UK
UK designer
The London store
£5
Delivery from outside UK
Any designer outside UK
The New York store
£10
    • Shipping is FREE for UK customers if you spend over £150
    • Free returns within 14 days of receiving your order
    • Delivery time is 3-5 working days for most items, and 2-3 working days for items held in store
    • All duties and taxes are included for UK customers, so you won't need to pay any additional fees 


    US Customers

    Shipping From Cost
    Spend over $200
    Any designer
    FREE
    Delivery inside US or from Canada
    US or Canadian designer
    The New York store
    $10
    Delivery from outside US or Canada
    Any designer outside US or Canada
    The London store
    $20

    • Shipping is FREE for US customers if you spend over $200
    • Free returns within 14 days of receiving your order
    • Delivery time is 3-5 working days for most items, and 2-3 working days for items held in store.
    • All duties and taxes are included for US customers, so you won't need to pay any additional fees 

      

    Canadian Customers

    Shipping From Cost
    Spend over C$200
    Any designer
    FREE
    Delivery inside Canada
    Canadian designer
    C$10
    Delivery from outside Canada
    Any designer outside Canada
    The London or New York store
    C$20
    • Shipping is FREE for Canadian customers if you spend over C$200
    • Free returns within 14 days of receiving your order
    • Delivery time is 3-5 working days for most items, and 3-5 working days for items held in store.
    • All duties and taxes (including GST) are included for Canadian customers, so you won't need to pay any additional fees 

                   

    Australian Customers

    Shipping From Cost
    Spend over A$300
    Any designer
    FREE
    Delivery inside Australia
    Australian designer
    A$10
    Delivery from outside Australia
    Any designer outside Australia
    The London or New York store
    A$20

    • Shipping is FREE for Australian customers if you spend over A$300
    • Free returns within 14 days of receiving your order
    • Delivery time is 3-5 working days for most items, and 3-5 working days for items held in store.
    • All duties and taxes (including GST) are included for Australian customers, so you won't need to pay any additional fees 

              

    EU Customers

    Shipping From Cost
    Spend over 200€
    Any designer
    FREE
    Delivery inside EU
    EU designer
    10€
    Delivery from outside EU
    Any designer outside EU
    The London or New York store
    10€
      • Shipping is FREE for EU customers if you spend over 200€
      • Free returns within 14 days of receiving your order
      • Delivery time is 3-5 working days for most items, and 2-3 working days for items held in store
      • All duties and taxes are included for EU customers, so you won't need to pay any additional fees

       

      Rest of the world

      Shipping From Cost
      Worldwide delivery
      Any designer
      The London or New York store
      $20
        • Free returns within 14 days of receiving your order
        • Delivery time is 3-5 working days for most items, and 3-5 working days for items held in store
        • Duties and taxes may apply on import

         

        Free returns worldwide 

        Returns are FREE worldwide!

        Whatever the reason, the item(s) in your order can be returned for a refund hassle-free

        Visit our returns portal within 14 days of receiving your order to print your returns label

        For more information please visit our Returns page

        Independent
        Designers

        Free 14-Day Returns
        Worldwide

        No Animal Testing
        No Fur