COVID-19

Wolf & Badger is open online and we're shipping worldwide as usual.

Please note there may be delays in some cases, though we are doing our utmost to minimise this.

Our shipping partners DHL are temporarily offering a no-contact delivery option where the courier prints the receivers name instead of a signature.

Our London store will be temporarily closed from Sunday 20th December - however, you can still Click & Collect from the London store. Select 'collect in store' during checkout.

Duties & Taxes

• We include the cost of all duties and taxes in your order, so you won't need to pay any additional fees if you are located in any of the following countries:

  UK, USA, Australia, Canada, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

  If you are ordering from outside the destinations listed above, the price you pay to Wolf & Badger will exclude all relevant duties and taxes. As the recipient of the order, you will need to pay any import duties and taxes directly to the carrier to release your order from customs. We are unable to advise on the exact amount, and recommend you contact your local customs office/tax authority before placing an order.

Collect In Store       

• You can choose to collect your order from a Wolf & Badger store when you order online, just select this option during checkout. Please allow for delivery time from the brand to the store.

• Collect from either Wolf & Badger, Coal Drops Yard, London, UK

• Or collect from Wolf & Badger, New York, NY, USA

• You can try out what you ordered in store and return it immediately if it’s not what you expected. Unfortunately this option is currently not available in our London store due to Covid-19 restrictions.

• It’s possible to return all online orders to one of our stores.

• Free returns within 14 days of collecting your order (order must be collected within 14 days).

Shipping Information

• Receive products directly from the small business that designed, created or made your item and support independent brands

• Shipping costs can vary between different brands depending on their location - see below for more details

• You can order multiple products from one designer for a flat delivery cost

• FREE returns worldwide - 14 day policy

• You will receive an estimated delivery window in your order confirmation email

• Orders are dispatched directly from our designers - meaning you are receiving your product straight from the small creative business that designed or created your product. Thank you for supporting independent brands!

• We're unable to ship to P.O. boxes or APO/FPO addresses

 

UK Customers

	Shipping From	Cost
Delivery inside UK	UK designer The London store	£5
Delivery from outside UK	Any designer outside UK The New York store	£10

• Shipping is FREE for UK customers if you spend over £150

• Free returns within 14 days of receiving your order

• Delivery time is 3-5 working days for most items, and 2-3 working days for items held in store

• All duties and taxes are included for UK customers, so you won't need to pay any additional fees 

US Customers

	Shipping From	Cost
Delivery inside US or from Canada	US or Canadian designer The New York store	$10
Delivery from outside US or Canada	Any designer outside US or Canada The London store	$20

• Shipping is FREE for US customers if you spend over $200

• Free returns within 14 days of receiving your order

• Delivery time is 3-5 working days for most items, and 2-3 working days for items held in store.

• All duties and taxes are included for US customers, so you won't need to pay any additional fees 

  

Canadian Customers

	Shipping From	Cost
Delivery inside Canada	Canadian designer	C$10
Delivery from outside Canada	Any designer outside Canada The London or New York store	C$20

• Shipping is FREE for Canadian customers if you spend over C$200

• Free returns within 14 days of receiving your order

• Delivery time is 3-5 working days for most items, and 3-5 working days for items held in store.

• All duties and taxes (including GST) are included for Canadian customers, so you won't need to pay any additional fees 

               

Australian Customers

	Shipping From	Cost
Delivery inside Australia	Australian designer	A$10
Delivery from outside Australia	Any designer outside Australia The London or New York store	A$20

• Shipping is FREE for Australian customers if you spend over A$300

• Free returns within 14 days of receiving your order

• Delivery time is 3-5 working days for most items, and 3-5 working days for items held in store.

• All duties and taxes (including GST) are included for Australian customers, so you won't need to pay any additional fees 

          

EU Customers

	Shipping From	Cost
Delivery inside EU	EU designer	10€
Delivery from outside EU	Any designer outside EU The London or New York store	10€

• Shipping is FREE for EU customers if you spend over 200€

• Free returns within 14 days of receiving your order

• Delivery time is 3-5 working days for most items, and 2-3 working days for items held in store

• All duties and taxes are included for EU customers, so you won't need to pay any additional fees

 

Rest of the world

	Shipping From	Cost
Worldwide delivery	Any designer The London or New York store	$20

• Free returns within 14 days of receiving your order

• Delivery time is 3-5 working days for most items, and 3-5 working days for items held in store

• Duties and taxes may apply on import

 

Free returns worldwide 

• Returns are FREE worldwide!
• Whatever the reason, the item(s) in your order can be returned for a refund hassle-free.
• Just contact us via phone or email within 14 days of receiving your order
• For more information please visit our Returns page.